Quality Documentation for PeptideHaus Products
Review how PeptideHaus presents certificate information, batch details, product specifications and documentation support for products where relevant records are available.
Important conditions that apply when using PeptideHaus.
General Agreement
Accessing this website, creating an account, submitting a form, or placing an order means you accept these Terms & Conditions together with the Privacy Policy, Refund & Returns Policy, Payment Methods, and Shipping & Delivery information published on PeptideHaus.
Products & Availability
Products may be subject to stock changes, batch changes, packaging updates, and availability limits. PeptideHaus may update product images, titles, specifications, and availability notices to improve accuracy.
Orders & Acceptance
Submitting an order does not automatically guarantee acceptance. PeptideHaus may review, confirm, pause, cancel, or request additional information before processing, particularly for wholesale, bulk, high-value, or destination-sensitive orders.
Pricing & Payment
Prices may change without prior notice. Accepted payment methods may include crypto, SEPA, bank transfer, and secure checkout options. Payment must be received and confirmed before processing unless otherwise agreed in writing.
Shipping & Delivery
Delivery estimates may vary by destination, courier capacity, customs processes, payment confirmation, and address accuracy. Current guidance is generally 2-5 days for Germany, 2-4 days for the Netherlands, and 3-7 days for wider EU destinations after dispatch.
Compliance & Restrictions
PeptideHaus does not provide medical, diagnostic, treatment, or dosage guidance. Customers must not rely on website content as medical advice and are responsible for checking applicable local rules before ordering.
Returns, Refunds & Order Issues
Refunds and returns are handled according to the Refund & Returns Policy. Some specialist products may not be eligible for return once dispatched or opened. Customers should contact PeptideHaus promptly if an order issue occurs.
